One person builds this.
Talk to that person.
3ngram is a one-person company. When you reach out, you talk to the founder, not a support queue. Feedback goes straight into the backlog. Bug reports get triaged the same day.
Pick whichever works for you.
Support questions, partnership ideas, enterprise inquiries, or anything else. Responses typically within 24 hours on business days.
hello@3ngram.aiFor professional context, product updates, or if you prefer a direct message over email.
linkedin.com/in/sebastianebgNo ticket numbers. No bots.
Every message goes to Sebastian directly. There is no tiered support system, no autoresponder, no chatbot. You write, a human reads it, and you get a real answer.
Bug reports get triaged the same day they come in. Feature requests go into the public backlog where you can track their status. If something is broken and blocking your work, say so. It moves to the front of the queue.
If you are evaluating 3ngram for a team, reach out via email. I am happy to walk through the architecture, discuss security requirements, or set up a call.
Rather just try it?
Free tier. No credit card. Connect via MCP and see it in action.