Acceptable Use Policy

Effective March 2, 2026

This Acceptable Use Policy ("AUP") supplements the Terms of Service and applies to all use of the 3ngram platform, APIs, MCP server, and website.

Prohibited content

You may not store, transmit, or share content that:

  • Is illegal under applicable law
  • Promotes violence, harassment, or discrimination
  • Contains malware, viruses, or malicious code
  • Infringes intellectual property rights of others
  • Contains personally identifiable information of others without their consent
  • Is deceptive, fraudulent, or misleading

Prohibited activities

You may not:

  • Attempt to access other users' data or bypass row-level security
  • Scrape, crawl, or extract data beyond normal API usage
  • Reverse engineer the platform
  • Use the service for cryptocurrency mining, DDoS, or other resource abuse
  • Create multiple accounts to circumvent restrictions or abuse free trials
  • Automate access in a way that degrades the service for other users
  • Resell or redistribute the hosted service without written consent
  • Use the platform to build a competing product by systematic data extraction

Sensitive data

3ngram is designed for work-related memory and accountability. You should not store:

  • Health records or protected health information (PHI)
  • Financial data (credit card numbers, bank accounts)
  • Government-issued identifiers (SSN, passport numbers)
  • Authentication secrets (passwords, API keys, private keys)

If you need to store sensitive third-party data, you must have informed consent from the data subject and comply with all applicable regulations (GDPR, HIPAA, PCI-DSS).

Rate limits and fair use

API and MCP usage is subject to rate limits. These exist to ensure fair access for all users. Current limits are documented in our API documentation. Systematic attempts to circumvent rate limits may result in account suspension.

Enforcement

Violations of this policy may result in:

  • A warning with a request to correct the behavior
  • Temporary suspension of your account
  • Permanent termination of your account
  • Reporting to law enforcement where required

We aim to handle violations proportionally. Where possible, we will notify you before taking action and give you an opportunity to correct the issue.

Reporting violations

If you become aware of a violation of this policy, contact abuse@3ngram.ai. We investigate all reports and take appropriate action.


This AUP is part of the Terms of Service. Questions? Contact legal@3ngram.ai.

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